Client: Medsynaptic Pvt. Ltd.
Solution: ABDM Connect by EHR.Network
Outcome: Seamless end-to-end ABDM integration and certification (M1, M2, M3) with minimal disruption, lowest TCO, and zero ongoing production cost.

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🏥 About the Client

Medsynaptic Pvt. Ltd. is a recognized leader in Radiology Information Systems (RIS), Picture Archiving and Communication Systems (PACS), Teleradiology, AI, and Medical Imaging solutions. Their flagship platform, Medsynapse, is widely used across healthcare facilities to optimize radiology workflows, enhance imaging accessibility, and improve clinical efficiency.

In early 2025, Medsynaptic embarked on its journey to become ABDM-compliant and partnered with EHR.Network’s ABDM Connect to simplify and accelerate the integration process.

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⚠️ The ABDM Certification Challenge

To align with the Government of India’s Ayushman Bharat Digital Mission (ABDM) and contribute to the country’s integrated digital health ecosystem, Medsynaptic needed:

• ⚡ A fast, seamless integration path
• 🛠️ Minimal disruption to existing systems
• 💸 Low implementation and operational costs
• 🧠 Expert guidance on ABDM’s technical and regulatory requirements

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✅ The Solution: EHR.Network’s ABDM Connect

ABDM Connect is a developer-friendly, plug-and-play middleware service designed for quick, standards-compliant integration with ABDM infrastructure.

Medsynaptic selected ABDM Connect for several compelling reasons:

• 🔗 Ready-to-use bridge service requiring minimal changes to core applications
• 💰 Cost-effective pricing model with zero recurring production cost
• 📚 Detailed API documentation and built-in FHIR compatibility
• 🧑‍💼 Proven domain expertise in health data standards and ABDM workflows
• 💬 Real-time developer support via a dedicated Slack channel

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🧩 Implementation Highlights

Medsynaptic successfully completed all three ABDM certification milestones:

🔹 Milestone 1 – ABHA Linking & Profile Management

• Enabled ABHA creation, verification, and recovery via QR-code-based workflows
• Ensured compliance with ABDM encryption standards using public key infrastructure

🔹 Milestone 2 – Health Information Provider (HIP)

• Implemented secure sharing of FHIR-compliant patient data
• ABDM Connect managed consent workflows, FHIR bundle creation, and encryption
• Minimal impact on existing application codebase

🔹 Milestone 3 – Health Information User (HIU)

• Delivered full consent lifecycle management (initiation, approval, expiration)
• Structured storage and retrieval of health records aligned with ABDM policy

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🌟 Key Results

• ✅ Rapid Certification: Achieved M1, M2, and M3 with minimal engineering effort
• ✅ Lowest TCO: Zero ongoing cost for production deployment
• ✅ Seamless Experience: No disruption to RIS/PACS workflows
• ✅ Zero Guesswork: Backed by clear documentation and expert technical support
• ✅ Scalable Model: Ready to roll out ABDM integration across all customer installations

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🏁 Conclusion

By leveraging ABDM Connect from EHR.Network, Medsynaptic rapidly achieved full ABDM certification with minimal effort and maximum efficiency. The solution empowered them to maintain product stability while meeting national health IT standards—positioning them as a trusted, future-ready partner for digital health.

📬 Are you ready to simplify your ABDM journey?

🔗 Learn more at ehr.network
📝 Get our help
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